Terms of service

1. Overview

This website is operated by Dianita’s Jewelry Box (“we,” “us,” or “our”). By accessing or purchasing from www.dianitasjewelrybox.com (the “Site”), you agree to the following Terms of Service (“Terms”).

If you do not agree to these Terms, please do not use our website.

2. General Conditions

You must be at least 18 years old or have permission from a parent/guardian to use this Site.

We reserve the right to refuse service to anyone for any reason at any time.

Prices, product availability, and policies may change without notice.

Any unauthorized use of our content (text, images, logos) is prohibited.

3. Products & Orders

We strive for accuracy, but product descriptions, images, and pricing may contain errors.

All orders are subject to acceptance. We may limit or cancel orders at our discretion.

If we modify or cancel an order, we will attempt to notify you via email.

We do not guarantee that product colors will appear exactly as they do on your screen.

4. Payments & Billing

All purchases must be paid in full at checkout.

We accept Shopify Payments, PayPal, Apple Pay, and major credit cards.

We reserve the right to refuse or cancel any order if fraudulent activity is suspected.

5. Shipping & Delivery

Orders are processed within 2 days of order date (excluding weekends and holidays).

Shipping times vary based on location and carrier.

We are not responsible for delays caused by the carrier, customs, or other external factors.

Lost or stolen packages: Once an order is shipped, we are not responsible for lost or stolen items. Please contact the shipping carrier for assistance.

6. Returns & Refunds

We accept returns within 15 days of delivery.

Returns must be approved via email at dianitasjewelrybox@gmail.com before sending the item back.

Items must be in brand new condition with all original packaging.

Customers are responsible for return shipping costs.

Non-returnable items: Final sale items, personalized jewelry, earrings (for hygiene reasons), and gift cards.

Refunds are processed within 5-7 business days after receiving the return.

See our full Return Policy for details.

7. Intellectual Property

All content on this website (text, images, branding) is owned by Dianita’s Jewelry Box and may not be used without permission.

8. Limitation of Liability

We are not liable for any direct, indirect, or incidental damages resulting from the use of our products or website.

Our liability is limited to the amount you paid for the product.

9. Third-Party Services

Our Site may link to third-party services (e.g., PayPal, Google Analytics). We are not responsible for their policies.

10. Governing Law

These Terms are governed by the laws of the State of Texas. Any disputes must be resolved in Houston, Texas.

11. Changes to Terms

We reserve the right to update these Terms at any time. The latest version will be posted on this page.

12. Contact Information

For any questions, contact us at:

Dianita’s Jewelry Box

Email: dianitasjewelrybox@gmail.com