Shipping policy

1. Order Processing Time

All orders are processed within 2 days (excluding weekends and holidays).

You will receive an email confirmation with tracking details once your order ships.

Processing times may be delayed during high-volume periods (e.g., holidays or sales).

2. Shipping Rates & Delivery Estimates

We offer the following shipping options:

Standard Shipping: [transit time depending on carrier] – $FREE

Expedited Shipping: 2 TO 3 DAYS – $ depending on carrier

International Shipping: [X Business Days] – $X.XX  Not available at the moment

Shipping costs are calculated at checkout based on your location.

3. Shipping Carriers

We ship via USPS, UPS, FedEx, and DHL, depending on the shipping destination and selected service.

4. Tracking Your Order

Once your order ships, you will receive a tracking number via email. Please allow 24-48 hours for tracking updates.

5. Lost or Stolen Packages

We are not responsible for lost or stolen packages.

If your tracking status shows "Delivered" but you have not received your package, please check with your local post office or carrier.

We recommend choosing insured shipping for added protection.

6. International Shipping

Customers are responsible for customs duties, taxes, and import fees.

Shipping times vary due to customs processing.

We are not responsible for customs delays.

7. Incorrect Shipping Address

Please double-check your shipping address before placing an order.

If an incorrect address is provided, we are not responsible for lost shipments.

8. Shipping Delays

While we strive to ensure timely delivery, we are not responsible for delays caused by:

Weather conditions

Carrier issues

Customs processing

9. Contact Information

If you have any questions about shipping, please email us at dianitasjewelrybox@gmail.com